IT SUPPORT AND MANAGEMENT

DESKTOP MANAGEMENT

  • Level 1, 2 and 3 IT support based on a helpdesk solution and assumed intervention time
  • Support for Microsoft, iOS, Linux operating systems
  • Application support
  • Support for centralized solutions (WDS, System Center)
  • Support for business communication applications
  • Centralized protection solutions (antivirus, antimalware etc.)
  • E-mail Platform Solutions (Exchange, POP3, IMAP)
  • Networking - firewall, VPN, connectivity, wireless etc.
  • Printing solutions and support
  • Software licenses inventory and management 
  • Solutions dedicated to voice and video conferencing

SERVER MANAGEMENT

  • IT support level 1, 2 and 3 based on helpdesk solution and intervention time assumed
  • Microsoft and Linux server technologies
  • Support for dedicated SharePoint, System Center, SVN, Skype for Business, WSUS, DNS,
  • DHCP, Active Directory, Samba, Asterisk, backup and antivirus solutions
  • Design and implementation of Level 3 for Microsoft Skype for Business
  • Design and implementation of Level 3 for SSL - VPN solutions with two-factor OTP authentication
  • Server infrastructure monitoring - logs, updates, troubleshooting, security policy - firewall and antivirus
  • Active Directory and Exchange Servers - design and implementation
  • DNS, DHCP, Print Servers, Web Servers, File Servers - Implementation and Management
  • E-mail servers: Exchange, POP3, IMAP

NETWORK MANAGEMENT

  • IT support level 1, 2 and 3 based on helpdesk solution and intervention time assumed
  • Network design, implementation and support
  • Routing and Firewall solutions based on Cisco, PaloAlto, Sophos equipment
  • Site to site VPN, SSL VPN, VPN concentrator
  • Networking and WiFi solutions, implementation and support
  • Turnkey consulting and IoT solutions - support and implementation
  • Consulting and solutions for Internet access - gateway, BGP

Our services

IT Support, Cloud - Data Center, IT Security

IT SUPPORT AND MANAGEMENT

Desktop, Server and Network Management services with included support, design and implementation, infrastructure monitoring, consulting and turnkey solutions

DATA CENTER

Professional datacenter solution built on a High Density Virtualization framework provided by IBM, with redundant power supply, cooling, internet connections, HA cluster, storage and networking

CLOUD SOLUTIONS & DATA BACKUP

Cloud computing is a modern concept representing a set of computing services, applications, access to information and data storage without the user needing to know the location and physical configuration of the systems that provide these services

Cybersecurity & Compliance

Through our TAZ CyberSec division we provide you with the experience, expertise and equipment needed to prevent and combat computer attacks